Shipping and Payment Conditions

Replace before publication: Carriers, processing and delivery times, costs, return address and refund method.

Delivery areas and times

We deliver only to countries selectable at checkout: [COUNTRIES]. Restrictions are displayed before ordering. Orders are normally processed within [PROCESSING TIME] working days after confirmed payment. Estimated delivery times: [DOMESTIC TIME], [GERMANY TIME], [OTHER EU TIME]. Unless otherwise agreed, delivery occurs without undue delay and no later than 30 days after contract conclusion.

Shipping charges and carrier

The applicable charge is calculated from country and order value and displayed before ordering. Current zones and free-shipping thresholds: [RATES AND THRESHOLDS]. Carrier: [CARRIER]. Tracking is emailed where available. Reasonable partial shipments create no extra charge.

Address, transport and damage

Customers must provide a complete correct address. Reasonable actual redelivery costs caused by a culpably incorrect address or refused delivery may be charged where lawful. For consumers, we bear transport risk until physical receipt unless the consumer independently appointed a carrier. Please document visible damage promptly at [EMAIL]; delayed carrier notification does not remove statutory rights.

Cryptocurrency payment

We accept currencies displayed by NOWPayments at checkout. The provider displays rate, network, address, amount and deadline. Payment is complete only after provider confirmation. Wrong-network, late, partial or excess transfers may require manual review. Support: [PAYMENT SUPPORT EMAIL].

Refunds

Cryptocurrency refunds use [REFUND METHOD]. State clearly whether the original coin amount or euro value of the legal refund obligation applies. Required wallet details are requested before processing. Mandatory refund rights and deadlines remain unaffected.

Invoices

Invoices and confirmations are sent electronically to the order email. Billing corrections must be requested promptly at [INVOICE EMAIL].

Last updated: [DATE]